Monroe County

State AG James calls on federal authorities to do more to prevent flight cancelations

“Airlines knowingly advertising and booking flights they do not have the adequate staff to operate are flying in the face of the law,” James said.

The AG’s office said a Rochester woman who was visiting Florida had a flight rescheduled for the next day, then canceled. The woman had to book a flight on another airline, spending more than $1,100, since she needed to return home because of her young child’s special dietary needs.

James said that the U.S. Department of Transportation, which oversees the FAA, has the power to make airlines operate more fairly. She said airlines should be forced to cover consumers’ hotel, taxi ride, or gas expenses when flights are rescheduled.

So far in 2022, nearly 3% of flights were canceled, a 33% increase compared to 2019. New York City area airports have had the highest summer cancelation rates in the country, with Newark Liberty International ranking first in cancelations, LaGuardia ranking second, and JFK International ranking ninth.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button